The PPTEU employs a mentor to provide support and guidance to Apprentices.

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The essence of the role of Apprentice Mentor is to be a trusted point of contact that apprentices can access for support and assistance when confronted with concerns or issues which present obstacles to effective participation in the apprenticeship.

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Ideally, problems will be addressed promptly and worked through in partnership with all concerned so as to bring about an effective and satisfactory resolution.

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The Apprentice Mentor provides assistance either directly or by referral to professional agencies in the following areas:

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• apprentice learning support

• provision of career and training information 

• links to apprentice support services 

• monitoring of apprentices at risk 

• collaborate with Mates in Construction Case Managers 

• learning assistance with literacy and numeracy 

• substance abuse 

• gambling problems 

• financial problems 

• relationship issues 

• health concerns 

• emergency accommodation 

• multicultural support 

• conflict resolution 

• grief and loss 

• workplace stress management 

• depression and anxiety 

• anger management 

• workplace injury and rehabilitation 

• mediation 

• critical incident 

• stress management 

• career guidance 

• communication skilling; and 

• goal setting

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For more information please contact our Apprentice Mentors Justin Maxwell on 0488 556 222 or email him at justin@plumbersunionqld.com, or Tom Niesler on 0487 199 637 or email him on tom@plumbersunionqld.com

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